Return Policy

At powervac.shop, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free return policy within 60 days of the date of purchase. Please read the following guidelines to understand our return process:

Eligibility for Returns

To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.
Returns are accepted within 60 days from the date of purchase. After this period, we may not be able to process your return.

Initiating a Return

To initiate a return, please contact our customer support team through our website's contact form. Provide your order number and details about the item you wish to return.

Return Shipping

Customers are responsible for the cost of return shipping unless the return is due to our error or a defective product.
We recommend using a trackable shipping method to ensure that the returned item reaches us safely.

Return Process

Once we receive your returned item and verify its eligibility, we will process your refund or exchange.
Refunds will be issued to the original payment method used during the purchase. Please allow 1 business days for the refund to reflect in your account.

Refund Exceptions

Certain items may not be eligible for return or may be subject to restocking fees. These include:

Items that are used, damaged, or not in their original condition.
Items returned after the 60-day return period.
Items that are personalized or customized.

Exchanges

If you wish to exchange an item for a different size, color, or variant, please contact us to arrange the exchange process.
Exchanged items will be shipped to you once we receive the returned item and verify its eligibility.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund, depending on the circumstances.

If you have any questions or concerns about our return policy or need assistance with a return, please reach out to our customer support team. We are here to help!

By shopping at powervac.shop , you agree to abide by our return policy. We value your satisfaction and strive to make your shopping experience enjoyable and worry-free. Thank you for choosing powervac.shop !